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Drive Computer Services was formed in 1983 to provide computer systems and consultancy to the process industry. Today, the company is a systems supplier providing solutions to its key manufacturing market sectors of Foods, Chemicals, Pharmaceuticals, Blending, and Lubricants.

Process manufacturing companies have unique requirements and only software designed for their businesses is capable of addressing their needs. Over the past years, Drive has developed its BLISS system to meet these special requirements. The company continues to develop BLISS to meet the needs of the industry; and this strategy is embodied in the product development plan that is in place for the next several years. Drive operates from its offices in Yorkshire and its staff of software specialists and support personnel provide a complete project management, system design, support and maintenance service. Comprehensive and expert support during system installation and full user training ensure successful implementation; and on-line technical advice and telephone support from the Help Desk mean that users can continue to gain maximum benefit throughout the system's life. A key resource of Drive is the detailed knowledge of its staff in the business areas which it serves. Most of the company’s personnel combine practical, industrial experience with extensive systems and implementation expertise.

Product Quality
Product quality is no longer an option. It brings competitive advantage and lower costs, whilst enabling manufacturers to more easily comply with ever increasing national and international legislation regarding material handling and control.

Time To Market
Whether it be the quick development of product variants to meet market changes, or the result of promotional activity, the drive to shorten product development timescales and validate new products more quickly is becoming ever more important. Speed of reaction is an increasing source of competitiveness.

Return On Investment
The ability to support effective capacity planning and maintain high plant utilisation levels leads to increased profitability capital intensive operations demand low inventories and waste, at the same time taking full advantage of short term opportunities to maximise sales. The shortening of the supply chain results in working capital being released earlier and improved customer responsiveness.

Profitability
Highly competitive markets impose downward pressure on prices and margins. Manufacturing efficiency is one route to being able to maintain profitability and meet customers’ price demands.

Customer Care
No organisation can prosper without exceeding its customers’ expectations. The ability to operate on a global basis, taking into account market cultures as well as accommodating new ways of doing business such as EDI, must form part of a consistent and reliable approach to delivering customer service.

Drive are keen to develop long term relationships with customers based upon the professionalism and commitment of its staff and the quality and value of its solutions. The supply of IT systems, which become business critical to many customers, goes beyond the customer/supplier stage and Drive become an integrated business partner.

We at Drive aim to become the customers' primary IT supplier by building partnerships based on sound account management and quality service. We aim to exceed customers' expectations across the full breadth of our services so as to create enduring and supportive partnerships.

Drive staff develop a detailed understanding of the customers’ business and therefore their IT requirements. This enables us to provide a better solution in a faster time-scale than our competitors.

Drive has combined its unique knowledge, expertise and application development skills to deliver process specific products that are relevant to today’s needs, at the same time protecting your investment in the future.

Drive‘s rigorous and disciplined approach to product development is matched by our ability to deliver services to help our customers achieve the business benefits from using BLISS. Admission to the uniquely independent BLISS User Group brings the ability to influence future developments.

Drive is a British company offering two major benefits:
• All software development is performed in the UK meaning a fast response to user request for change
• Service is improved by locating all product expertise locally to the customer, eliminating time and language barriers

Drive has strong relationships with all the major hardware manufacturers as well as other leading specialist software vendors. We work together to offer you the widest possible choice of computer equipment and complementary application products.

Our Customer Services Team comprises people with a variety of skills and qualifications pertinent to the process sector, many holding formal and vocational qualifications and membership of relevant industry bodies.

The organisation is dedicated to exceeding our customer’ expectations and provides support as part of the integrated solution across all the following areas:
• Project management
• Product localisation and enhancement
• Systems integration
• Application development
• Implementation consultancy
• Management education
• End user training
• Change management and business consultancy
• One stop shop support

Our commitment to a meaningful partnership in the realisation of achieving maximum business benefits rests on our unique risk/reward sharing scheme, based on agreed targets for the expected returns for our customers and Drive.

Together we want to ensure a secure future for our customers and our people. We will do this by providing ideal solutions with a perfect fit to our customers needs, having done so we will assist our customers with the dynamics of managing change.

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