BLISS is constantly being developed to meet both the market and our user demands. With a twenty-year pedigree the product already has a host of functionality enabling it to meet the requirements of most process industry applications. However, we still find that every new system we implement finds us adding more functionality to the product.

We firmly believe in adding functionality to the standard product itself rather than making a site bespoke. This makes support easier but also adds value to the BLISS product and makes the new functionality available to all sites.

The BLISS Product Road Map describes the required functionality across different process sectors and in conjunction with input from the independent BLISS User Group, is used as the main driving force in product development.

In addition, Drive constantly review current regulations to ensure that customers are able to meet the increasingly stringent demands placed upon them by government and other outside agencies.

Currently, BLISS is used to support customers in the following areas:

• COSHH, Control of Substances Hazardous to Health
• HMIP, Her Majesty’s Inspector of Pollution
• Local Authorities Waste Disposal Regulations
• Responsible Care, CIA regulations
• TREM cards
• CHIP, Chemicals (Hazards, Information & Packages)
• FDA, Food & Drug Administration
• MCA, Medicines Control Agency
• BS5750/ BS EN ISO9000, Quality standards
• VAT, Value Added Tax/Intrastats
• MRPII, Manufacturing Resource Planning
• DRP, Distributed Resource Planning
• TQM, Total Quality Management
• GMP, Good Manufacturing Practice

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